Return Policy

  • EXCHANGE Only:


    You can return unworn, unused items within 10 days of ship date for an EXCHANGE ONLY. Tags, if any, should still be on garments. Once your return is received, we will process an EXCHANGE within 7-10 business days.

    Order Cancellation/CASH REFUNDS Please Allow 7-10 Days for Processing. Cancellation of Orders are granted at customer service discretion. Orders cannot be cancelled if order has been shipped.

    The customer is responsible for all return freight charges, including duty and tax, if applicable. We cannot accept C.O.D. shipments. For your protection, we suggest all returns be sent back to us through a traceable carrier. Most major carriers offer tracking information; however, international parcel packages are typically not traceable.

    Send Exchanges to:

    Thick Chic

    PO Box 153

    Manhattan Beach, CA 90267

    Please allow up to 7-10 business days after receipt in our warehouse for your EXCHANGE to be processed. For any further questions please email our customer service department at info@thickchicboutique.com